Albert L. Perruzza reports to Robert E. Guth, President and CEO, and serves as a member of the company’s Executive Committee. Currently, in addition to managing close to a billion dollars in cost of goods/services, he is a leader in driving the company’s process improvements and business transformation worldwide as a key element of the company’s strategic development plans. He has led the company and negotiated successful global agreements with key supply chain and service partners including CDS (database management and servicing), Williams Lea (print promotion/production), HCL Enterprises (information technology) and Bertelsmann/arvato (product and merchandise procurement), RRDonnelley and Quad/Graphics (printers), resulting in millions of dollars in savings and improved capability for growth.
After military service and a short career in the petroleum industry, Perruzza joined The Reader’s Digest Association in 1972 as an operations analyst. Since that time he has held various domestic and international management positions in Customer Services, Operations, Marketing, Information Technology, Facilities, Supply Chain and Manufacturing/Procurement, Business Redesign and Reengineering. In addition to operational excellence and cost management acumen, Perruzza has been a “change agent” for organizational design and effectiveness, strategic sourcing and supply chain management, outsourcing/labor arbitrage efficiency and a strong contributor to revenue contribution.
Al was named Senior Vice President, Global Operations and Business Redesign in February 2002 after being appointed Senior Vice President, Global Operations in October 1999. He also assumed responsibility for Information Technology. Since April 1995, he had been Vice President, U.S. Operations and President of RD Manufacturing. Previously, he was the Director of Global Customer Services and Marketing Operations.
Perruzza has been a featured speaker domestically and internationally on customer satisfaction, consumer relations, strategic planning, operations and staff development, supply chain management, manufacturing and procurement, and information technology. He is recognized as an experienced executive in the industry.
Born in New York, he graduated from Columbia University with a Master of Science Degree in 1971 and a Master of Business Administration Degree from Pace University in 1980.